Is this Mercure Zürich City pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Zürich City?

Check-in time for Mercure Zürich City starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Zürich City have a swimming pool?

No, this Mercure Zürich City does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Zürich City?

Best-rates for the Mercure Zürich City starts from $146 per night with includes Spa, Bar, Eco Friendly, Laundry, TV, Security/Safety, Breakfast, Wellness Facilities, Fireplace/Heating, Restaurant, Child Friendly, Internet, Parking, Pet Friendly, Accessibility, Bedding/Linens, Guest Services, Hot Tub, Wheelchair Accessible, Balcony/Terrace, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Zürich City a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Zürich City wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Zürich City is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Zürich City?

Based on the information reported by the owner or manager, the Mercure Zürich City indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Zürich City?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Zürich City | Hotel in Zürich

| 8.6 (632 Reviews) | Pet Friendly 1 Bathroom

Hotel in Altstetten, Zürich

Pet-friendly hotel with a full-service spa connected to the convention center in Zürich
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Mercure Zürich City offers 319 accommodations with bathrobes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

This Zürich hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

Amenities

Parking

Pet Friendly

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Eco Friendly

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Shower

Toilet paper

Bathrobes

Shampoo

Soap

Towels

Hair dryer

Bedroom

Bed sheets

Blackout drapes/curtains

Heating

Desk chair

Office

Connecting rooms available

Energy-saving switches

Water-efficient toilets only

LED light bulbs

Soundproofing

Eco-friendly cleaning products used

Laptop-friendly workspace

Desk

Breakfast

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 29 per person

1 restaurant

1 bar

Parking

Secured covered self parking on site (CHF 29 per night)

Electric car charging station on site

Limited onsite parking

Accessibility

Hand-held showerhead

Wheelchair-accessible path to elevator

Well-lit path to entrance

Elevator

Height-adjustable showerhead

Stair-free path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 35

Wheelchair accessible (may have limitations)

Activities

Bike parking

Bike storage

Sauna

Hot tub

Fitness center

Full-service spa

Entertainment

Flat-screen TV

General

Coworking space

Meeting rooms - 4

Front-desk safe

Elevator

Banquet hall

Gift shop/newsstand

Italian

French

English

German

Comprehensive food waste policy

Comprehensive recycling policy

Double-glazed windows

Locally-owned & organized tours & activities

Annual offsets purchased for at least 10% of carbon footprint

100% renewable energy

At least 80% of food locally-sourced

Smoke-free property

Guest Services

Soundproofed rooms

Dry cleaning service

Luggage storage

Tour/ticket assistance

Multilingual staff

24-hour front desk

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Spa

Hot tub

Spa open daily

Sauna

Steam room

Policies

Check-in

Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately chf 29 per person covered self parking fee: chf 29 per night pet fee: chf 25 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of chf 25 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property uses eco-friendly cleaning products

Reviews

Jacqueline

Nov 23, 2025 09:42:10 PM

Review Score: 6

Summary: Room was nice, very big unlike the bath towels!! We had no hot water on the final day, we went to reception to ask for help and was told theres a problem, nothing we can do you just have to wait. Not good customer service.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, 1 Double Bed Room Size: 258 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Coffee/tea maker, Sofa bed, Square meters - 24, Extra bed count 1, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Privilege, Room, 1 Double Bed Room Size: 258 square feet m² 1 Double Bed	General Square feet - 258, Ping - 7, Coffee/tea maker, Sofa bed, Square meters - 24, Extra bed count 1, Number of bathrooms - 1, Minibar (stocked, free items), Private bathroom, Espresso maker, Separate sitting area, Bed count minimum 1, In-room safe, Bed count maximum 1, City view
Comfort Room, 2 Twin Beds Room Size: 205 square feet m² 2 Twin Beds	General Square feet - 205, Private bathroom, Ping - 6, Square meters - 19, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Comfort Room Barrier-Free Room Size: 205 square feet m² 1 Queen Bed	General Square feet - 205, Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Square meters - 19, Wheelchair accessible, Number of bathrooms - 1, Private bathroom, Fixed shower seat, Bathroom emergency pull cord, Bed count minimum 1, Bed count maximum 1, City view
Comfort Room, 1 Double Bed Room Size: 205 square feet m² 1 Double Bed	General Square feet - 205, Private bathroom, Ping - 6, Square meters - 19, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Superior Room, 2 Twin Beds Room Size: 226 square feet m² 2 Twin Beds	General Square meters - 21, Square feet - 226, Private bathroom, Ping - 6, Coffee/tea maker, Separate sitting area, Sofa bed, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Superior Double Room, Connecting Rooms Room Size: 226 square feet m² 2 Twin Beds	General Square meters - 21, Number of living rooms 0, Square feet - 226, Private bathroom, Number of bedrooms - 0, Ping - 6, Coffee/tea maker, Separate sitting area, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2