Is this Mercure Plaza Biel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Plaza Biel?

Check-in time for Mercure Plaza Biel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Plaza Biel have a swimming pool?

No, this Mercure Plaza Biel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Mercure Plaza Biel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Plaza Biel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Plaza Biel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Plaza Biel?

Based on the information reported by the owner or manager, the Mercure Plaza Biel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Plaza Biel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Plaza Biel | Hotel in Biel

| 8.2 (504 Reviews) | 1 Bathroom

Hotel in Biel

Riverfront hotel with bars and spa services
A restaurant, 2 bars/lounges, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Mercure Plaza Biel offers 100 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Biel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Eco-friendly toiletries

Towels

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Free cribs/infant beds

Free rollaway beds

Hypo-allergenic bedding

Bed sheets

Recycling

Safe

Connecting rooms available

Desk

Eco-friendly cleaning products provided

LED light bulbs

Energy-saving switches

Phone

Water-efficient showers only

Breakfast

2 bars/lounges

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 25.00 for adults and CHF 25 for children

Room service available

1 restaurant and 1 coffee shop/cafe

Coffee/tea maker

Free bottled water

Minibar

Parking

Wheelchair-accessible parking available

Electric car charging station on site

Self parking on site (CHF 19.00 per night; includes in/out privileges)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path of travel

Wheelchair-accessible parking

Elevator

Activities

Boat tours

Mountain biking

Hiking/biking trails

Sauna

Bicycle rentals

Fitness center

Spa services

Entertainment

Cable channels

32-inch flat-screen TV

General

Conference space (1701 square feet)

Business center

Meeting rooms

Water dispenser

Free newspapers in lobby

Front-desk safe

Elevator

Vending machine

Banquet hall

French

German

English

Italian

Locally-owned & organized tours & activities

Comprehensive recycling policy

Vegan dining options

Biodegradable coffee stirrers

No plastic water bottles

At least 80% of food locally-sourced

At least 80% lighting from LEDs

At least 80% organic food

Comprehensive food waste policy

No plastic coffee stirrers

Double-glazed windows

Reusable cups only

Vegetarian dining options

Local artist showcase

Local culture & ecosystem education

No plastic drinking straws

Biodegradable drinking straws

Guest Services

Laundry facilities

Free cribs/infant beds

Snack bar/deli

Free rollaway/extra beds

Luggage storage

Multilingual staff

Concierge services

Daily housekeeping

Dry cleaning service

Change of bedsheets (on request)

Change of towels (on request)

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight contactless check-in available early check-in fee: chf 30.00 early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available late check-out fee: chf 30.00 late check-out subject to availability

Child Policy

Children are welcome. free rollaway/extra beds! free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately chf 25.00 for adults and chf 25 for children self parking fee: chf 19.00 per night (in/out privileges) pet fee: chf 25.00 per pet, per night early check-in fee: chf 30.00 (subject to availability) late check-out fee: chf 30.00 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of chf 25.00 per pet, per night welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Michael

Sep 28, 2025 02:11:06 AM

Review Score: 8

Summary: Great staff, very friendly. Room was nice and clean. Appreciated the underground parking.

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Room, 1 King Bed Room Size: m² 1 King Bed	General Bathrobes, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Classic Room, 1 Twin Bed, Bathtub Room Size: 140 square feet m² 1 Twin Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Square feet - 140, Bathtub only, Square meters - 13, Ping - 3.93, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Studio Room Size: m² 1 Queen Bed 1 Double Sofa Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Classic Room, 2 Twin Beds, Bathtub Room Size: 183 square feet m² 2 Twin Beds	General Private bathroom, Square feet - 183, Ping - 5.14, Shower/tub combination, Square meters - 17, Bathtub only, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Superior Double Room, 1 Double Bed Room Size: 183 square feet m² 1 Double Bed	General Private bathroom, Square feet - 183, Ping - 5.14, Shower/tub combination, Square meters - 17, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Room, 1 Twin Bed Room Size: 140 square feet m² 1 Twin Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Square feet - 140, Square meters - 13, Ping - 3.93, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1