Mercure Hotel Hamburg City | Hotel in Hamburg

| 8.0 (3279 Reviews) |   Pet Friendly  6 Bathrooms  18 Guests
Hammerbrook Hotel | Mercure Hotel Hamburg City

Hotel in Hammerbrook, Hamburg

Newly renovated in 2018, the Mercure Hotel Hamburg City is close to centrally located attractions such as the Speicherstadt, Mehr! Theater, city center and main train station. The Mercure Hotel Hamburg City has soundproofed rooms with air conditioning, a 50-inch LCD flat-screen TV and a portable desk. International cuisine and regional specialties can be enjoyed at the on-site Pier_1163 bistro and bar, while breakfast is also available daily. Leisure facilities at the Mercure Hotel include a bar. The KAI10 lounge can be hired for private events. The Hammerbrook S-Bahn (city rail) station is a 7-minute walk away from the Mercure Hotel Hamburg City. It connects you to the main train station in 10 - 15 minutes. The hotel offers its own large underground car park as well as paid parking spaces in front of the hotel entrance.

Mercure Hotel Hamburg City is located in Hamburg.

This 179 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Toiletries, Guest Services, Entertainment, and several others. This is a 4 star rated property and has over 3279 reviews with the average score of 8 . Coming to Hamburg and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 179 Bedrooms Hotel if you want to learn more about this place in Hamburg. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Hotel Hamburg City in Hamburg is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Hotel Hamburg City”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Snack bar
  • Kids' meals
  • Coffee house on site
  • Special diet meals (on request)
  • Wine/Champagne
  • Breakfast in the room
  • Bar
Parking
  • Private Parking
  • Parking
  • Parking on site
  • Accessible parking
Accessibility
  • Toilet with grab rails
  • Bathroom emergency cord
  • Wheelchair accessible
Activities
  • Sauna
  • Cycling
Entertainment
  • Board games/Puzzles
General
  • Elevator
  • Smoke-free property
  • Designated smoking area
  • Hypoallergenic room available
  • Heating
  • Non-smoking rooms
  • Soundproof rooms
  • Safe
  • Family rooms
  • Air conditioning
  • Wifi in all areas
  • Facilities for disabled guests
  • Pet friendly
Guest Services
  • Pet bowls
  • Meeting/Banquet facilities
  • Business center
  • Laundry
  • Fax/Photocopying
  • Lockers
  • Packed lunches
  • 24-hour front desk
  • Tour desk
  • Baggage storage
  • Room service
  • Dry cleaning
  • Currency exchange
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Terrace
Security/Safety
  • CCTV in common areas
  • Smoke alarms
  • Fire extinguishers
  • Security alarm
  • CCTV outside property
  • Key card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules followed
  • Contactless check-in/out
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
7.2
Location:
8.11
Staff:
8.4
Facilities:
8.03
Comfort:
8.17
Cleanliness:
8.27
Louise
Dec 16, 2025 08:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Very clean and modern plenty helpful staff
Negative: Nothing
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
Superior Double Room

Bathroom

Towels, Free toiletries, Toilet paper, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Shower

General

Carpeted, Trash cans, Heating, Safe, Air conditioning, Soundproof, Key card access, Smoke Alarm, Iron

Media & Technology

Radio, Flat-screen TV, TV, Pay-per-view channels, Telephone, Satellite channels

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Socket near the bed, Non-feather pillow
Superior Twin Room
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed
Superior Twin Room

Bathroom

Towels, Free toiletries, Toilet paper, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Shower

General

Carpeted, Trash cans, Heating, Safe, Air conditioning, Soundproof, Key card access, Smoke Alarm, Iron

Media & Technology

Radio, Flat-screen TV, TV, Pay-per-view channels, Telephone, Satellite channels

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Socket near the bed, Non-feather pillow
Superior Queen Room with Sofa Bed
Room Type: Quad
Room Size: 24 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Bathroom

Towels, Free toiletries, Toilet paper, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Shower

General

Carpeted, Trash cans, Heating, Safe, Air conditioning, Soundproof, Key card access, Smoke Alarm, Iron

Media & Technology

Radio, Flat-screen TV, TV, Pay-per-view channels, Telephone, Satellite channels

Kitchen

Refrigerator

Living Area

Desk, Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Socket near the bed, Non-feather pillow, Sofa bed
Privilege King Room, quiet location, Mini-bar ALLin
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed
Privilege King Room, quiet location, Mini-bar ALLin

Food & Drink

Minibar

Bathroom

Towels, Free toiletries, Toilet paper, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Slippers, Bathrobe, Shower

General

Carpeted, Trash cans, Heating, Safe, Air conditioning, Ironing facilities, Soundproof, Key card access, Smoke Alarm, Iron

Media & Technology

Radio, Flat-screen TV, TV, Pay-per-view channels, Telephone, Satellite channels

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Socket near the bed, Non-feather pillow
Privilege King Room with Sofa, quiet location, Mini-bar ALLin
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed
1 Sofa bed Bed
Privilege King Room with Sofa, quiet location, Mini-bar ALLin

Food & Drink

Minibar

Bathroom

Towels, Free toiletries, Toilet paper, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Slippers, Bathrobe, Shower

General

Carpeted, Trash cans, Heating, Safe, Air conditioning, Ironing facilities, Soundproof, Key card access, Smoke Alarm, Iron

Media & Technology

Radio, Flat-screen TV, TV, Pay-per-view channels, Telephone, Satellite channels

Living Area

Desk, Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Socket near the bed, Non-feather pillow, Sofa bed
Junior suite with Kingsize Bed and Sofa, Mini-bar ALLin
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Towels, Free toiletries, Toilet paper, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Slippers, Bathrobe, Shower

General

Carpeted, Trash cans, Heating, Safe, Air conditioning, Ironing facilities, Soundproof, Key card access, Smoke Alarm, Iron

Media & Technology

Radio, Flat-screen TV, TV, Pay-per-view channels, Telephone, Satellite channels

Living Area

Desk, Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Socket near the bed, Non-feather pillow, Sofa bed
Check Hotel Availability
Nightly rates from:
USD115
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