Mercure Hotel Hamburg City | Hotel in Hamburg

| 8.0 (3136 Reviews) |   Pet Friendly  6 Bathrooms  18 Guests
Hammerbrook Hotel | Mercure Hotel Hamburg City

Hotel in Hammerbrook, Hamburg

Newly renovated in 2018, the Mercure Hotel Hamburg City is close to centrally located attractions such as the Speicherstadt, Mehr! Theater, city center and main train station. The Mercure Hotel Hamburg City has soundproofed rooms with air conditioning, a 50-inch LCD flat-screen TV and a portable desk. International cuisine and regional specialties can be enjoyed at the on-site Pier_1163 bistro and bar, while breakfast is also available daily. Leisure facilities at the Mercure Hotel include a bar. The KAI10 lounge can be hired for private events. The Hammerbrook S-Bahn (city rail) station is a 7-minute walk away from the Mercure Hotel Hamburg City. It connects you to the main train station in 10 - 15 minutes. The hotel offers its own large underground car park as well as paid parking spaces in front of the hotel entrance.

Mercure Hotel Hamburg City is located in Hamburg.

This 179 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Security/Safety, Fireplace/Heating, and several others. This is a 4 star rated property and has over 3136 reviews with the average score of 8 . Coming to Hamburg and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 179 Bedrooms Hotel if you want to learn more about this place in Hamburg. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Hotel Hamburg City in Hamburg is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Hotel Hamburg City”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Special diet meals (on request)
  • Snack bar
  • Restaurant
  • Kids' meals
  • Breakfast in the room
  • Coffee house on site
  • Bar
Parking
  • Accessible parking
  • Parking
  • Private Parking
  • Parking on site
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Bathroom emergency cord
Activities
  • Sauna
  • Cycling
Entertainment
  • Board games/Puzzles
General
  • Smoke-free property
  • Facilities for disabled guests
  • Wifi in all areas
  • Family rooms
  • Pet friendly
  • Air conditioning
  • Elevator
  • Non-smoking rooms
  • Heating
  • Designated smoking area
  • Safe
  • Soundproof rooms
  • Hypoallergenic room available
Guest Services
  • Baggage storage
  • Room service
  • Currency exchange
  • 24-hour front desk
  • Dry cleaning
  • Laundry
  • Meeting/Banquet facilities
  • Pet bowls
  • Packed lunches
  • Lockers
  • Fax/Photocopying
  • Business center
  • Tour desk
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor furniture
  • Terrace
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • Fire extinguishers
  • CCTV in common areas
  • Key card access
  • Security alarm
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Access to healthcare professionals
  • First aid kits available
  • Thermometers for guests provided by property
  • Contactless check-in/out
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
7.2
Location:
8.11
Staff:
8.4
Facilities:
8.03
Comfort:
8.17
Cleanliness:
8.27
Peter
Jan 28, 2026 08:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Very clean and staff were very helpful and friendly
Negative: There were no negative points
Summary: Great short breaks with friends in a brilliant hotel
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed

Bathroom

Towels, Shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Bathtub or shower

General

Smoke Alarm, Trash cans, Key card access, Air conditioning, Soundproof, Safe, Carpeted, Heating, Iron

Media & Technology

Radio, Pay-per-view channels, Satellite channels, Flat-screen TV, Telephone, TV

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Entertainment & Family Services

Baby safety gates

Room amenities

Socket near the bed, Non-feather pillow
Superior Twin Room
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed
Superior Twin Room

Bathroom

Towels, Shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Bathtub or shower

General

Smoke Alarm, Trash cans, Key card access, Air conditioning, Soundproof, Safe, Carpeted, Heating, Iron

Media & Technology

Radio, Pay-per-view channels, Satellite channels, Flat-screen TV, Telephone, TV

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Entertainment & Family Services

Baby safety gates

Room amenities

Socket near the bed, Non-feather pillow
Superior Queen Room with Sofa Bed
Room Type: Quad
Room Size: 24 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Bathroom

Towels, Shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Bathtub or shower

General

Smoke Alarm, Trash cans, Key card access, Air conditioning, Soundproof, Safe, Carpeted, Heating, Iron

Media & Technology

Radio, Pay-per-view channels, Satellite channels, Flat-screen TV, Telephone, TV

Kitchen

Refrigerator

Living Area

Sofa, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Entertainment & Family Services

Baby safety gates

Room amenities

Socket near the bed, Non-feather pillow, Sofa bed
Privilege King Room, quiet location, Mini-bar ALLin
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Towels, Slippers, Bathrobe, Shower, Hairdryer, Free toiletries, Toilet, Private bathroom, Toilet paper, Bathtub or shower

General

Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Soundproof, Safe, Carpeted, Heating, Iron

Media & Technology

Radio, Pay-per-view channels, Satellite channels, Flat-screen TV, Telephone, TV

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Entertainment & Family Services

Baby safety gates

Room amenities

Socket near the bed, Non-feather pillow
Privilege King Room with Sofa, quiet location, Mini-bar ALLin
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Towels, Slippers, Bathrobe, Shower, Hairdryer, Free toiletries, Toilet, Private bathroom, Toilet paper, Bathtub or shower

General

Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Soundproof, Safe, Carpeted, Heating, Iron

Media & Technology

Radio, Pay-per-view channels, Satellite channels, Flat-screen TV, Telephone, TV

Living Area

Sofa, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Entertainment & Family Services

Baby safety gates

Room amenities

Socket near the bed, Non-feather pillow, Sofa bed
Junior suite with Kingsize Bed and Sofa, Mini-bar ALLin
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Towels, Slippers, Bathrobe, Shower, Hairdryer, Free toiletries, Toilet, Private bathroom, Toilet paper, Bathtub or shower

General

Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Soundproof, Safe, Carpeted, Heating, Iron

Media & Technology

Radio, Pay-per-view channels, Satellite channels, Flat-screen TV, Telephone, TV

Living Area

Sofa, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Entertainment & Family Services

Baby safety gates

Room amenities

Socket near the bed, Non-feather pillow, Sofa bed

FAQ's

Is this Mercure Hotel Hamburg City pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Hotel Hamburg City?

Check-in time for Mercure Hotel Hamburg City starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Hotel Hamburg City have a swimming pool?

No, this Mercure Hotel Hamburg City does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Hotel Hamburg City?

Best-rates for the Mercure Hotel Hamburg City starts from $115 per night with includes Air Conditioner, Security/Safety, Fireplace/Heating, Breakfast, Toiletries, Internet, Parking, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Business Services, Bar, Laundry, Child Friendly, Accessibility, Sports/Activities, Wellness Facilities, Restaurant, Guest Services, Entertainment, Pet Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Hotel Hamburg City a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Hotel Hamburg City wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Hotel Hamburg City is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Hotel Hamburg City?

Based on the information reported by the owner or manager, the Mercure Hotel Hamburg City indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Hotel Hamburg City?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD115
You will be redirected to  
Hot Deal - It has been viewed 160 times today
Not the right fit? Check out our other properties in Hammerbrook
Appartement Oberhafen contactless Check in From US $261
         

|
10.0 (1 Review)
Apartment
  • Wheelchair Accessible
  • Internet
a&o Hamburg City - Hostel From US $48
         

6.8 (1003 Reviews)
Hostel
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
Sunny, large loft near the harbor city of Hamburg From US $610
         

Sanierte 5 Zimmer Luxus Standard Apartment auf 350qm From US $886
         

|
9.6 (88 Reviews)
Apartment
  • Parking
  • Security/Safety
  • Fireplace/Heating
a&o Hamburg Hauptbahnhof - Hostel From US $46
         

6.8 (1002 Reviews)
Hostel
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
Gemütliche Wohnung in Hamburg Hammerbrook From US $174
         

8.0 (6 Reviews)
Apartment
  • Parking
  • TV
  • Security/Safety
Heimathafen21 From US $199
         

|
9.5 (4 Reviews)
Apartment
  • Security/Safety
  • Guest Services
  • Child Friendly
The Room 44 From US $119
         

6.8 (16 Reviews)
Hostel
  • Child Friendly
  • Internet
City Nest Hamburg near central station! From US $182
         

2.0 (1 Review)
Apartment
  • Wellness Facilities
  • Fireplace/Heating
  • Child Friendly
Stay - you time From US $402
         

9.0 (1 Review)
Apartment
  • Parking
  • Balcony/Terrace
  • Security/Safety
Hammerbrook Hostel Hamburg From US $115
         

6.4 (5 Reviews)
Hostel
  • Parking
  • Wheelchair Accessible
  • Accessibility
Apartment City Süd- 5 Zimmer 15 Personen Komplett eingerichtet From US $572
         

|
8.7 (59 Reviews)
Apartment
  • Parking
  • Pet Friendly
  • Security/Safety
Modern and high quality furnished 2-room apartment - close to the center From US $113
         

9.0 (33 Reviews)
Apartment
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
Gemütliches 2 Bett Studio in Hamburg City Süd Am Kanal From US $130
         

|
8.7 (18 Reviews)
Apartment
  • Parking
  • Security/Safety
  • Child Friendly
Stylish Apartment in the Heart of Hamburg From US $152
         

|
7.2 (27 Reviews)
Apartment
  • Parking
  • Security/Safety
  • EV Charge Station
Cosy 2 room apartment in Hamburg Hammerbrook From US $409
         

|
6.9 (73 Reviews)
Apartment
  • Parking
  • Security/Safety
  • Fireplace/Heating
Hammerbrook Hostel From US $133
         

6.8 (1174 Reviews)
Hostel
  • Parking
  • Accessibility
  • Security/Safety
The Room 44 From US $83
         

|
6.6 (310 Reviews)
Apartment
  • Balcony/Terrace
  • Security/Safety
  • Fireplace/Heating
City Nest Hamburg Nähe Hauptbahnhof From US $116
         

|
6.5 (4 Reviews)
Apartment
  • Parking
  • Transportation/Shuttle
  • Security/Safety
Repsody - City Center Group and Family Apartment From US $355
         

NIVAN Hostel
New
From US $95
         

New
Hostel
  • Accessibility
  • Security/Safety
  • Fireplace/Heating
NYX Hotel Hamburg by Leonardo Hotels From US $150
         

|
8.9 (10042 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly