Is this Palo Alto hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Palo Alto hotel have a swimming pool?

No, this Palo Alto hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Palo Alto hotel?

Best-rates for the Palo Alto hotel starts from $116 per night with includes TV, Wellness Facilities, Bar, Toiletries, Balcony/Terrace, Accessibility, Business Services, Bedding/Linens, Kitchen, Parking, Wheelchair Accessible, Restaurant, Breakfast, Child Friendly, Designated Smoking Area, Guest Services, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Palo Alto hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palo Alto hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palo Alto hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palo Alto hotel?

Based on the information reported by the owner or manager, the Palo Alto hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palo Alto hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Palo Alto hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hilton Garden Inn Palo Alto | Hotel in Palo Alto

| 8.6 (1005 Reviews) | 1 Bathroom

Palo Alto Hotel | Hilton Garden Inn Palo Alto

Hotel in Palo Alto

Hotel with a restaurant, near San Antonio Shopping Center
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking, and conference space are onsite.
Housekeeping is available on request.
Hilton Garden Inn Palo Alto offers 174 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available express check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 9.00 to 24.95 per person self parking fee: usd 20 per night pet deposit: usd 125 per stay pet fee: usd 75 per accommodation (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of usd 75 per accommodation (varies based on length of stay), plus a deposit of usd 125 per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Jamie

Sep 29, 2025 10:21:28 PM

Review Score: 4

Summary: We were here for a soccer tournament around the corner and booked this place because reviews were good BUT mainly because it had an indoor pool. Unfortunately, it was not noted on hotels.com NOR did anyone mention it at check-in that the pool was closed for renovations. It wasn't until my 9yr old and I went to go and the woman at the front desk tells us it's closed and waves us the paper they have printed at check-in with a smirk. I live 40 mins from Palo Alto and swimming was the only reason I wasted money to stay in the area. There's plenty of other hotels surrounding the area and could've easily chose one of those had it been noted that the pool was closed. On a side note, it would also be good to coordinate closures with community events to avoid doing this during a huge soccer tournament around the corner.

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